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Shipping & Privacy Policy

Shipping Policy

(Q.) Do you ship to my country?

Yes, we deliver anywhere in India.

(Q.) What delivery methods does Red Tape use?

We have tied up with some of the best known logistics companies like DTDC to ensure quickest delivery anywhere in India.

(Q.) How soon will you dispatch my order?

We will Dispatch your order within maximum 7-10 working days & will make sure it reaches you as early as possible.

(Q.) What are your shipping charges?

We don't charge you anything for shipping, if shipping in India.

(Q.) Can you deliver my order to multiple addresses?

An order can be delivered only to one address. You can place another order for shipping to a different address.

Privacy Policy

All content included in the Site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of www.redtape.com or its content suppliers and protected by Indian copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of www.redtape.com and protected by Indian copyright laws.
All software used on the Site is the property of www.redtape.com or its software suppliers and protected by Indian copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.

Trademarks

All trademarks, logos, service marks and trade names are proprietary to www.redtape.com , Mirza International Limited or other respective owners that have granted the Site the right and license to use such intellectual property.

Registration, Accounts and Passwords

If you register and create an account on the Site you agree to be responsible for: (i) maintaining the confidentiality of passwords or other account identifiers which you choose, and (ii) all activities that occur under such password or account identifiers.

You agree to notify www.redtape.com of: (i) any loss of your password or other account identifiers and (ii) any unauthorized use of your password or other account identifiers. www.redtape.com shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms of Use.

Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an “As Is” basis with no warranty. To the maximum extent permitted by law, Mirza international ltd disclaim all representations and warranties, express or implied, with respect to such information, services, products and materials, including, but not limited to, warranties of merchantability or fitness for a particular purpose, title, non-infringement, freedom from computer virus and implied warranties arising from course of dealing or course of performance.

In addition www.redtape.com and Mirza International Ltd. do not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

Applicable Law

The laws of India will govern these Terms of Use without giving effect to any principles of conflict of law.

Red Tape has always stood for Urban Fashion.

The sleek style of Red Tape shoes and now apparel and accessories too, appeals to all Urban age groups.

Please also visit our Terms of Use section that explains other terms governing the use of our Website.

The following online privacy policy describes the information we collect and how we use it. By accessing or using this Website, you consent to our Privacy Policy. You understand that regardless of which option you select in your privacy settings, www.redtape.com & Mirza International Ltd. does not guarantee any confidentiality or privacy with respect to any of your personal information or User Generated Content www.redtape.com & Mirza International Ltd. may modify this Privacy Policy at any time without notice, effective upon its posting to the Website. Your continued use of the Website constitutes your acceptance to this Privacy Policy and any updates. You agree to review this Privacy Policy regularly so that you understand our current Privacy Policy. This Privacy Policy is incorporated into, and is subject to, the Terms of Use . Any capitalized terms not defined in this policy have the meaning set forth in the Terms of Use.

For questions or concerns, please contact us at:

MIRZA INTERNATIONAL LIMITED
C4, 37 Sector 59 Noida UP 201301
CustomerCare@redtapeindia.com

Collecting Information

When you visit Red Tape’s Website you provide us with personal information you knowingly disclose to us and Website interaction information collected by us. We request information from you (which may include name, age, address, telephone number, email address, city location, zip code, gender and when necessary, credit card information) when you register for the Website, make purchases, request a catalog, request to receive communications, or participate in a promotion or other Website feature.

In order to better understand your preferences and better serve you, we may combine information you give us online with other information from Red Tape sources, transactions and communications. This may include data from the Website, Red Tape stores, direct mail, events, or online marketing. We may also combine that information with data that is publicly available and data that we receive from other reputable sources. We collect information about gift recipients to fulfill the gift purchase, respond to customer service inquiries and for analysis purposes only.

Like many websites, we gather information about how visitors use our Website. For more information, see the “Cookies and Pixel Tags” section below.

If you choose to use our invitation tools to invite friends to our Website, we will ask you for information needed to send the invitation, such as your friends’ email addresses, your email address, your Facebook account or other contact lists (e.g., Gmail, Twitter, Hotmail, and Yahoo). We will then invite your friends in your name to join the Website. Red Tape stores usescertain information to send invitations and reminders and to track the success of our referral program.

Using Information

We may use the information we collect to:

1. Operate, provide, improve and maintain the Website
2. Send you administrative messages and information about Red Tape in which we believe you may be interested
3. Customize and/or personalize your communications and shopping experience
4. Better respond to your customer service inquiries
5. Communicate with you about your purchase, account information or customer service needs
6. Communicate with you about our products and events, and for other promotional purposes
7. Improve our business
8. Administer contests, promotions, surveys or other Website features

Sharing Information for www.redtape.com & Mirza International Ltd. Business

For the purpose of operating our business, we may transfer information between www.redtape.com & Mirza International Ltd. and our preferred service providers who use that information only to conduct www.redtape.com & Mirza International Ltd. business. For example, they may handle www.redtape.com & Mirza International Ltd. credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management.. We provide our preferred service providers with the information they need to perform their services and work with them to protect your information.

We may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our Website policies, or to protect our or others’ rights, property or safety. We may share information to prevent illegal uses of the Website or violations of the Terms of Use, or defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Sharing Information with the Website Community

By becoming a member of the Website, you agree to share a basic amount of information with the rest of the community, including your username, city location, profile picture and certain other basic information. In order to participate in all of the additional Website features and community and sharing activities, you will have to change your privacy setting to share more information, including all your User Generated Content, your profile page and all your activity on the Website.

You may change your profile information and privacy settings or deactivate your account by logging into your account and accessing “Account Settings.” www.redtape.com & Mirza International Ltd. is not responsible for the actions of other users or the circumvention of any privacy settings or security measures on the Website. You post User Generated Content at your own risk. Therefore, please be mindful of what you post, because it may become publicly available on the Website or otherwise. Even after account deactivation, copies of your User Generated Content previously posted may still be viewable in activity fees, in other areas on the Website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content. After account deactivation, www.redtape.com & Mirza International Ltd. may keep information and content in our backup files and archives.

Any published activity feed about you on the Website will be made available to other Website users. Your Website activity will also be made available to social platforms, such as Facebook and Twitter, if you choose to select that option. Please read the privacy policies of those social platforms, because your www.redtape.com & Mirza International Ltd. Website activity published on those platforms will no longer be governed by www.redtape.com & Mirza International Ltd.Privacy Policy.

Protecting Your Information

We use a variety of security measures, including encryption and authentication tools to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, www.redtape.com & Mirza International Ltd. cannot guarantee 100% the security or confidentiality of the information you provide to us. We do not assume any liability to third parties whose information you include on the Website, or which you post in any User Generated Content. To help maintain the security of your www.redtape.com & Mirza International Ltd. account, please keep your password secure.

Cookies and Pixel Tags

Red Tape receives and records information from your browser when you use the Website and may use a variety of methods, such as cookies and pixel tags to collect this information. A cookie is a small removable data file that is stored by your web browser on you computer. Cookies allow you to place an order on our Website and allow us to enhance and personalize your online experience.

For example, we use cookies to:

1. Remember the items in your shopping cart
2. Recognize you when you return to our Website
3. Store your username or login email (but not your password) to make it easer to login
4. Confirm that users are logged in
5. Enable you to use Express Checkout
7. Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. If you turn cookies off, you won’t have access to many features that make your Website experience more efficient and some of our services will not function properly.

We use pixel tags – tiny graphic images - to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our Website. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, username, system type, whether you have enabling software to access certain Website features, access times and referring website addresses. Websites visited before visiting the www.redtape.com &Mirza International Ltd. Website might place personal information within the URL of your browser during a visit to that website. www.redtape.com & Mirza International Ltd. may unintentionally collect that information as part of the referring website information we collect.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our Website and your interaction with our communications, including advertising.

Unsubscribing, Removing or Modifying Your Information

Even if you remove your User Generated Content or terminate your www.redtape.com & Mirza International Ltd. account, copies of your User Generated Content may still be viewable in areas displayed outside your profile, in activity feeds, in other areas on the Website, on social platforms, in cached and archived pages or if other users have stored your User Generated Content.

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from www.redtape.com & Mirza International Ltd. or would like to update or change your personal information or preferences, follow the instructions below. However, www.redtape.com & Mirza International Ltd. may send you service-related announcements from time to time through the general operation of the Website or by email.

Registration Information, Email and Other Subscriptions

To modify or delete the information you have provided during registration, please login and update your profile. To unsubscribe from an email, please follow the instructions in any email you receive. Be sure to include your first and last name and account email address in the “message” box.

Mobile Messaging

To unsubscribe from SMS, MMS or other mobile messaging, please follow the instructions in the messages you receive.

Communications in Progress/Sales and Service Information

Please note, if you have unsubscribed from any www.redtape.com & Mirza International Ltd.communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13.

International Users

This website is operated, in whole or in part, from the India. By using this Website, regardless of where you live in the world, you consent to have your personal data transferred to and processed in the India, and allow www.redtape.com & Mirza International Ltd. to use and collect your personal information in accordance with this Privacy Policy.

Links

Red Tape may contain links to other websites. We are not responsible or liable for the privacy practices of other websites. This Privacy Policy only applies to information collected bywww.redtape.com & Mirza International Ltd.

Terms of Use

Your use of the Website, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use. Please visit our Terms of Use section that explains other terms governing the use of our Website.

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